Help

  • Editing your entry

    • Can I change my picture once I've entered?

      No, once you click 'confirm entry' your photo is final and can't be changed. You will be able to view your full entry and have the opportunity to change your photo or details before you submit.

    • How can I change incorrect details about my entry?

      Please email your entry form details and correction that needs to be made to info@ackermans.co.za.
      This excludes your photo as this is final once submitted.
      Queries on the Baby of the Year competition will be answered on Monday to Friday between 8am and 5pm. Please allow 48 hours for us to attend to your query.

    • How do I withdraw from the competition?

      If you would like to withdraw your baby from the competition, please contact our friendly Customer Care Centre on 0860 900 100 or email us at info@ackermans.co.za. You will be required to correctly answer questions regarding the entry, to confirm that you submitted it, before the entry will be removed.
      Queries on the Baby of the Year competition will be answered on Monday to Friday between 8am and 5pm. Please allow 48 hours for us to attend to your query.

  • Popular help topics

    • How do I search for my baby's photo in the gallery?
    • When does the competition close?
    • How will the winner be chosen?
    • How will the finalists be chosen?
    • When can I vote?
    • When will the winner be announced?

If you experience any technical difficulties, please contact our friendly Customer Care Centre on 0860 900 100 or email us at info@ackermans.co.za